TTEC Hiring Session in Charlotte Nov. 12: Customer Service Jobs at Goodwill on Wilkinson Boulevard

CHARLOTTE, NC — TTEC is coming back to Goodwill's Charlotte Career Center on Wilkinson Boulevard for a hiring information session on Thursday, November 12. If you have customer service experience and want a job with paid training and a defined path in, this is a two-hour afternoon worth blocking off. TTEC's current Charlotte customer service posting lists a $19 an hour base wage.

One afternoon on Wilkinson, register first, and come ready to talk about the customer service work you have already done.

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📍 Event at a Glance

Event	TTEC Information Session for Hiring
Date	Thursday, November 12, 2026
Time	1:30 – 3:30 p.m.
Location	Goodwill Charlotte Career Center, 5301 Wilkinson Blvd., Charlotte, NC 28208
Format	In-person information session on TTEC's openings and hiring process
Registration	Reserve a spot through Goodwill's event page

💼 What TTEC Is Hiring For

Goodwill's listing describes the session as a chance to learn about TTEC, its current openings and how its hiring process works. It does not name specific roles or a headcount, so walk in expecting an overview and a path to apply, not a guaranteed same-day offer.

TTEC's own careers site fills in the picture. Its current Customer Service Representative, Financial Services posting in Charlotte is listed as onsite, with a $19 an hour base wage plus performance bonus opportunities. The company also recruits North Carolina residents for work-from-home healthcare customer service, posted at a lower base rate. Whether either role is what recruiters bring to Wilkinson Boulevard on the 12th is something to ask in the room.

✅ What You Need to Qualify

For the Charlotte financial services role, TTEC's posting asks for:

At least one year of customer service experience
A high school diploma or equivalent
Comfort with computers and Microsoft Office, including Word, Excel and Outlook
The ability to explain a product or service clearly to a customer

The posting lists benefits including paid time off, tuition reimbursement and health and wellness incentives, with the exact package depending on the position. Goodwill's page adds that TTEC offers paid training, and the posting says coaching starts on day one.

📋 How to Show Up Ready

Register before you go. Goodwill asks attendees to reserve a spot through the event page. Questions go to Goodwill at (704) 372-3434.
Bring a printed resume that puts your customer-facing work up top: retail registers, call queues, front desks, bank teller lines. Recruiters screen for that year of experience first.
Know your schedule. Contact center work often runs evenings and weekends. Have your real availability ready.
Ask about onsite versus remote. The pay and requirements differ, so find out which track you are being considered for.

🔎 Search Customer Service Jobs Now

Charlotte's banking sector keeps demand steady for people who can handle account questions calmly, so a financial services customer service job can be a real foot in the door.

Frequently Asked Questions

When and where is the TTEC hiring session in Charlotte?

Thursday, November 12, 2026, from 1:30 to 3:30 p.m. at Goodwill's Charlotte Career Center, 5301 Wilkinson Blvd., Charlotte, NC 28208.

Do I need to register?

Yes. Goodwill asks attendees to reserve a spot through its event page before the session.

How much does TTEC pay in Charlotte?

TTEC's current onsite Customer Service Representative, Financial Services posting in Charlotte lists a $19 an hour base wage plus performance bonus opportunities. Pay for other roles may differ.

Will I be hired on the spot?

Not necessarily. Goodwill bills this as an information session on TTEC's openings and hiring process. Plan to leave knowing how to apply, and treat anything more as a bonus.

What experience do I need?

The Charlotte financial services posting asks for at least a year of customer service experience, a high school diploma or equivalent, and solid computer skills.

Get Ahead of the Next Opening

Create a free LocalJobPage account to get alerts when new customer service and contact center jobs post around Charlotte. You can also browse role-by-role guides in the Charlotte Career Center.

Employers: Post your openings on Charlotte LocalJobPage and reach local job seekers directly.